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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Chase has been exceptional.

Chase has been exceptional. I use my card in the UK purchases and get 1% cash back for up to £1500 per calendar month. I use my card outside the UK without any charges. Customer Service is brilliant. Chase replaces cards at no extra cost to users. Not even postage. I am always warned when a direct debit is due few days beforehand. It is just wonderful service. Reviewed on: 13th February 2026

Simple everyday banking

Good layout simple bamking and fast and friendly responses whenever need help. Reviewed on: 13th February 2026

Bank with real people

Easy to navigate in the app and you can speak to a real person when needed. Customer service staff are happy to help. Reviewed on: 13th February 2026

Your payment to others are quickly processed.

Your payment to others are quickly processed.even at weekends. . They give you 1% on your spending on groceries,petrol and public transport. They give Round Ups . Reviewed on: 13th February 2026

I love using Chase Bank, the saving account, the rou...

I love using Chase Bank, the saving account, the rounds ups and the pay back. I really recommend it to everyone Reviewed on: 13th February 2026

Excellent service very helpful and a great account f...

Excellent service very helpful and a great account for use when abroad Reviewed on: 13th February 2026

Joined Chase around 6mths ago and very impressed

Joined Chase around 6mths ago and very impressed Reviewed on: 13th February 2026

Great customer service and banking

Great customer service and offers along with priority banking Reviewed on: 13th February 2026

Current Aacount

It was easy to open the account, easy to run the account and receive generous rewards for using the account. I like the round up too, don’t miss the money and it mounts up really quick. Generous interest on savings too Reviewed on: 13th February 2026

Good all round bank.

Good all round bank. Use both current and savings account Reviewed on: 13th February 2026

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