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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48949 reviews)

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4.94

Based on 48,949 reviews, last reviewed 1st Apr 2026

449100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Generally no problems encountered but if help desk c... Generally no problems encountered but if help desk contacted a speedy efficient service is provided Reviewed on: 1st April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48949)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

App is very easy to use.

App is very easy to use. Good savings options Reviewed on: 13th February 2026

Chase bank is excellent.

Chase bank is excellent. Great. Very happy with my experience Reviewed on: 13th February 2026

Enjoyable banking

The app is good, reliable, easy to use and can easily move money between accounts. The cashback is good. Customer service is responsive and easy to use Reviewed on: 13th February 2026

I bank with chase such a great bank easy to use neve...

I bank with chase such a great bank easy to use never had any problems love thst you get round up and rewards best move I did switching to chase Reviewed on: 13th February 2026

First class app.

First class app. Ability to manage transfers is very convenient. Excellent overseas support. Reviewed on: 13th February 2026

Banking without complications easy to access, straig...

Banking without complications easy to access, straight forward app. Transfers are instant Reviewed on: 13th February 2026

All has been good with chase, all contact has been d...

All has been good with chase, all contact has been dealt with quickly. Reviewed on: 13th February 2026

I like the fact that Chase Bank Customer Service is...

I like the fact that Chase Bank Customer Service is always available and ready to help Reviewed on: 13th February 2026

Good offers, no problems

Had no reason to contact customer support. Good cashback. Good international rates Reviewed on: 13th February 2026

Easy to use,

Easy to use, can move money between accounts very easily and you can get rewarded for spending Reviewed on: 13th February 2026

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