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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48949 reviews)

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4.94

Based on 48,949 reviews, last reviewed 1st Apr 2026

449100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Generally no problems encountered but if help desk c... Generally no problems encountered but if help desk contacted a speedy efficient service is provided Reviewed on: 1st April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48949)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Excellence in service.

Excellence in service. Nice to get calls answered quickly (without waiting or left in a queue) speak to a real person, who take trouble to listen to your problem concern and addresses any issue there and then. Reviewed on: 13th February 2026

Super app and all transfers are instant.

Super app and all transfers are instant. Loving the round up option with increased interest rates. Great service Reviewed on: 13th February 2026

Love the app love the earnings

So easy to log in on the app. Great interest rates, easy to.navigate around the app Reviewed on: 13th February 2026

Very easy to use app, Great foreign currency rates.

Very easy to use app, Great foreign currency rates. Just a pleasure to us Reviewed on: 13th February 2026

Very modern bank, with an APP that works with ease.

Very modern bank, with an APP that works with ease. Customer service centre is always polite if I have a query Reviewed on: 13th February 2026

Chase bank customer

Since becoming a Chase customer I have benefitted from cash back every month, it has been my pleasure to recommend friends and family members to Chase Reviewed on: 13th February 2026

Chase 5stars

Very fast customer service and always go the extra mile to answer queries Reviewed on: 13th February 2026

Chase Bank Savings

Market leading rate and very easy to setup. Reviewed on: 13th February 2026

Easy to use, good app good customer service

Easy to use, good app good customer service Reviewed on: 13th February 2026

Easy to use and good interest rate

Easy to use and good interest rate Reviewed on: 13th February 2026

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