Smart Money People Logo

Chase Bank: Current account reviews

4.94
Based on 48,949 reviews, last reviewed 1st Apr 2026
449100% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Generally no problems encountered but if help desk c... Generally no problems encountered but if help desk contacted a speedy efficient service is provided Reviewed on: 1st April 2026
Alan R's avatar
Alan R

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48949)

Review of the Chase Bank, Current account:

The best bank I’ve ever banked with, I like that it...

5
The best bank I’ve ever banked with, I like that it rewards me for banking with them. The banking app is easy to use. Reviewed on: 15th February 2024

Easy to use app.

5
Easy to use app. Offers great support, back up and advice. Plenty of options well backed by experience and trustworthy services Reviewed on: 13th February 2026

Great around banking, easy to access and understand,...

5
Great around banking, easy to access and understand, also an added bonus linked to my ISA Reviewed on: 13th February 2026

Xcellent bank and customer service

5
Xcellent bank and customer service Reviewed on: 13th February 2026

The Chase App

5
The Chase App is extremely user friendly. It enables you to easily manage your money. Reviewed on: 13th February 2026

Brilliant and simple

5
I think chase are a brilliant bank, easy to contact and they give great deals like 1% cash back on purchased and a good interest rate. As well as getting money for recommending people. Reviewed on: 13th February 2026

Efficient and friendly service does what it says

5
Efficient and friendly service does what it says Reviewed on: 13th February 2026

Easy to use the online banking system

4
Easy to use the online banking system Reviewed on: 13th February 2026

Perfect banking .

5
Perfect banking . Perfect customer services. Savings incentive Reviewed on: 13th February 2026

Love chase! Thank you

5
Began using chase as they have the 1% cash back on regular day to day spending which always helps! Never had any issues what so ever also the fact you can use it abroad is brilliant without getting extra charges! I also have a savings account with them too Reviewed on: 13th February 2026

Easy to use

5
Easy to use, reliable and good interest rate on linked savings account. Reviewed on: 13th February 2026

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Chase Bank?

  • Chase Protect

    from Chase Bank 4.98 from 47 reviews
    Chase Bank
  • Credit card

    from Chase Bank 4.95 from 376 reviews
    Chase Bank
  • Savings

    from Chase Bank 4.94 from 23001 reviews
    Chase Bank
    View all products