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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48949 reviews)

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4.94

Based on 48,949 reviews, last reviewed 1st Apr 2026

449100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Generally no problems encountered but if help desk c... Generally no problems encountered but if help desk contacted a speedy efficient service is provided Reviewed on: 1st April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48949)

Chase is easy to use and navigate.

Chase is easy to use and navigate. Their interest rates on the savings account is very competitive Reviewed on: 13th February 2026

Love using my chase account as my main bank account...

Love using my chase account as my main bank account and also have their insurance now for travel mobile and breakdown for a great price. Cashback good used to be better when included everything though and interest on round up excellent . Reviewed on: 13th February 2026

A solid current account

A great current account with added benefits Reviewed on: 13th February 2026

I like to use Chase because is easy to do shopping.

I like to use Chase because is easy to do shopping. Using a Chase account is cost-effective. I happily use this card. Reviewed on: 13th February 2026

Great bank, good for budgeting and saving

Great bank, good for budgeting and saving Reviewed on: 13th February 2026

An Excellent, Financially Practical .Account.

I’ve been with Chase since their beginning. In the main I use the account for all current spending (my “fun” spending money account). I also get “Cash Back” and earn interest. I use its “Tap” procedure on a regular basis - most of the time. On occasions for security reasons, Chase require me to use my PIN. That’’s just fine, it’s sensible for the security of my account . Reviewed on: 13th February 2026

Every time I have needed to contact customer service...

Every time I have needed to contact customer service support they have been professional and supportive. I have every confidence should something go wrong they will always be there for me. Reviewed on: 13th February 2026

Great app, nice benefits

I’ve been using Chase as my main current account and it’s been solid. The 1% cashback on groceries and fuel is nice. The app is really easy to use. Clean layout, fast to load, easy to track spending, and simple to move money between accounts. It feels straightforward and well-designed. Reviewed on: 13th February 2026

Easy to use and speedy transactions

I’ve been using Chase for a few years. It’s extremely easy to use and very quick! I like being able to easily move money internally and when transferring externally it is so quick for the money to arrive Reviewed on: 13th February 2026

Simply the best bank I’ve ever had

I have been a customer for a few years and I love the way I can mange money between my spending saving and investing all in one app recommended by a friend and have passed on the good news to many others Reviewed on: 13th February 2026

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