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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49013 reviews)

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4.86

Based on 49,012 reviews, last reviewed 19th Aug 2026

92% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great app and customer service Really easy to use the app. Customer service was excellent when I had a dispute against a retailer. Reviewed on: 19th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49013)

Chase banking is a day to use, provided competitive rates and crystal clear comms.

Chase is a breath of fresh air into the UK market. Reviewed on: 16th March 2023

Great service & excellent rates

This bank is probably the best I have dealt with in over 50 years . As well as class leading interest rates they have proved to be very helpful in answering questions & you don't have to wait ages for a response. Reviewed on: 16th March 2023

Best service

Very responsive and very helpful customer support I’m highly recommended you Already 7 of my friends joined in chase bank Reviewed on: 16th March 2023

Easy Banking

Professional Bank, straight forward phone app easy to use. Excellent choice of accounts. Reviewed on: 16th March 2023

Brilliant

Best service ever from a bank. I used banks for 45 years . This is a mobile app, however so easy to use. Reviewed on: 16th March 2023

Convenience app

Better use experience than my other bank Reviewed on: 16th March 2023

Amazing simplicity

Easy to join easy to understand app easy to save with other chase accounts. Overall makes life easy! Reviewed on: 16th March 2023

Best package digital bank

Easy and quick to start. Nice mobile app. Competitive saving rates. It's missing physical branches, but there are lots of other banks for that. Reviewed on: 16th March 2023

Easy banking

Easy to use and customer service is excellent. Quick to reply and resolve any problems. Reviewed on: 16th March 2023

Simplicity

Simple to apply, simple to use & excellent for benefits Reviewed on: 16th March 2023

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