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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

The app is well laid out with clear and informative...

The app is well laid out with clear and informative sections which make it easy to see my money and how much I have and save Reviewed on: 13th February 2026

You wony be disappointed

Had very little knowledge of this bank until I opened an account but since then I have been really really impressed with all aspects especially the ability to ha e different accounts which I use for savings. Reviewed on: 13th February 2026

Excellent service, good competing rates.

Great service moved around 5 years ago and it was the best decision I’ve made. The customer service is excellent, they respond very quickly to any issues and can’t do enough to help. They offer good competitive rates as well and I honestly couldn’t recommend them enough. App is also very easy to use. Reviewed on: 13th February 2026

Opened account to use while travelling international...

Opened account to use while travelling internationally and never had any problems when paying for items or services. Would highly recommend. Reviewed on: 13th February 2026

Always get first class service from Chase Bank

Always get first class service from Chase Bank Reviewed on: 13th February 2026

Fantastic customer service who actually listen and u...

Fantastic customer service who actually listen and understand your needs. Extremely helpful and pleasant and easy to speak too which is somewhat impossible these days. Great job Chase Reviewed on: 13th February 2026

Great bank

Great bank, good communication and information easy to find. Would recommend this bank account. Reviewed on: 13th February 2026

The Switch I needed

I’ve switched my bank over to Chase when I separated from my husband. I found the saving spaces invaluable when I needed to budget and plan as a single mother and single income household. I have needed support with setting up the account and the spaces and I found their in app chat support really helpful and easy to use. Reviewed on: 13th February 2026

Easy online banking services secure debt card

Easy online banking services secure debt card Reviewed on: 13th February 2026

The account is easy to access using the App.

The account is easy to access using the App. I can have different accounts for different expenditures allowing me to better budget my money. When I called Customer service they answered straightaway and greeted me by name. Feels like a personal service. Reviewed on: 13th February 2026

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