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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Amazing app - outstanding customer service - proactive and generous interest rates - what more can you ask for?

Have been exceptionally impressed with the quality of the Chase experience. Excellent support. App is best I’ve ever used and the interest rates across both current and saver accounts is competitive. Integration with Nutmeg is smart and makes it easy to see my money across different pots. Reviewed on: 16th March 2023

Just what youneed

Flawless start to finish and so easy to register Reviewed on: 16th March 2023

My first totally online account

I am very pleased with this account, sure there was initial blocking while the bank's systems got to know my spending habits. But with a phone call this was all sorted and I have not had any further problems. The products and competitive credit interest rates are good. Especially if you compare them to high street banks. Reviewed on: 16th March 2023

Great bank

This bank is brilliant! Easy to use! So many different ways of saving!! Ni charges using my card abroad Reviewed on: 16th March 2023

Great for travelling

Easy to use app and overseas purchases in foreign currency show straight away in your account in coverted currency. I visited 4 different countries and didn't need any cash Reviewed on: 16th March 2023

Simple

Easy to set up and run. Great customer service. Reviewed on: 16th March 2023

Great across the board

The app is easy to use and my savings and current account were very easy to set up. Any issues I had with payments/sending money wrong etc, the customer service team was very quick to help and the service was very seamless. There are also great benefits that comes with both current and saving accounts. I’ve even recommended the bank to all my friends and a couple of them have opened an account after my recommendation. Reviewed on: 16th March 2023

Great all round service

Been with Chase since September 2022. Really easy to sign up and their app is superb to use and navigate. I am soon going to switch fully to chase bank for all my baking needs. Reviewed on: 16th March 2023

A Great Bank app

Quick and easy to use.Spending appears in seconds allowing me to manage my money, and know what I am spending weekly by just opening the app Reviewed on: 16th March 2023

Straight forward banking

Good interest rates, easy to use, good app. Shame about no overdraft services though. Reviewed on: 16th March 2023

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