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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

amazing customer service and great cash incentives

I had a problem when I first opened an account but the customer service team was quick to support me and address the issue. Furthermore, the 1% cashback and round-up are great ways to save money passively Reviewed on: 16th March 2023

Quick, Easy and helpful!

Its great to get cashback on a current account and their Savings are at a good interest rate. Always friendly staff on hand to help if you need it. No long waiting in a queue! Reviewed on: 16th March 2023

great

cannot deposit cash or cheque. improve it！ Reviewed on: 16th March 2023

Pure simple banking.

App is easy to use and lots of information to guide you. Reviewed on: 16th March 2023

Best New Bank

If you made a list of everything you’d want your bank to be and do, Chase has managed to almost every one off Reviewed on: 16th March 2023

Fantastic account,app and the best for rewards

Rewards,Rewards,Rewards amazing Reviewed on: 16th March 2023

They pay YOU to run your account

I’ve been with a top high street bank for 50 years. I feel unappreciated and disposable. No longer do I have a branch manager or even a branch so for ed to in line banking. Now I get nothing for banking on line with them! I switched to Chase who now pay me to operate my accounts and I get better service Reviewed on: 16th March 2023

Good experience

App is user-friendly Quick customer service response Good promotions Reviewed on: 16th March 2023

Great bank

Good product but the app is a bit slow Reviewed on: 16th March 2023

If you travel get Chase

A friend recommended Chase. Whilst Abroad there are no foreign currency charges. Furthermore whilst I was in the USA my account was updated in real Time through the banking app. Fantastic. Reviewed on: 16th March 2023

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