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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

A bank that appreciates you as a customer

I feel rewarded for banking with chase, can’t ask for more. Reviewed on: 16th March 2023

Great banking

Can’t fault it, easy to use app, cash back, round up facility notifications when card used and easy track of spend just to name a few.10/10. Reviewed on: 16th March 2023

One of the best in the market right now!

Great interest rates. Ease of using mobile banking app. Reviewed on: 16th March 2023

Great Bank

Easy to open. Easy to use. Great financial incentives to want me to keep using my account Reviewed on: 16th March 2023

Very pleased with what they offered

What they advertised is exactly what we wanted Reviewed on: 16th March 2023

Fabulous Current & Savings accounts!

I switched to Chase from a major high street bank, tempted by their % on savings instant access account and their 1% cash back on current accounts. What struck me immediately was their easy to use app. Intuitive and straightforward - hats off to the app designers. Great job! Overall, very impressed on every level. Reviewed on: 16th March 2023

Great product and service

Easy to use App, great customer service when contacting bank. Big advantage is the cashback on purchases and commission free currency exchange. Reviewed on: 16th March 2023

A breath of fresh air

Such an easy account to manage. Loads of benefits and extras that keep being added to. How modern banking should be! Reviewed on: 16th March 2023

Awesome bank!!

Great bank, great service, even better benefits!! Reviewed on: 16th March 2023

Basic rewarding banking

I set up my Chase Bank account primarily so I could use it in America to avoid being charged foreign transaction fees. Now, I’m using it for everyday spending as I love the fact that I get Cashback and a great interest rate on my money. I love the round up feature - it’s rewarding to save without any real effort. I had to issues with my account when I used it abroad. When I had an issue with a pending transaction, the customer service I got was impeccable. I contacted customer service using the instant messaging feature and an agent connected almost instantly to give me advice. I was even allocated a case handler who checked on me the next day. I have been using a mainstream high street bank for many years, and not once have I felt valued in the way I do with Chase. Reviewed on: 16th March 2023

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