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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Awesome bank

Never heard of Chase bank before but I knew it was well known in America. I signed up and have been using chase bank since Reviewed on: 16th March 2023

Chase Bank And App Fab

Great streamlined app and so easy to use Reviewed on: 16th March 2023

good experience

The best mobile banking in the UK in my mind Reviewed on: 16th March 2023

Easy tracking of money and amazing cashback

Excellent easy experience with the best interest rates anywhere. Rates immediately raised when base rate changed, whereas previous bank was 6 months before changing savings interest rates. Brilliant app and amazing cashback incentives. Have recommended to family and 3 other members have already opened accounts. So many excellent features e.g. roundup and interest rates even on current account. Reviewed on: 16th March 2023

Amazing

At last a bank gives back instead of just taking Reviewed on: 16th March 2023

John's review

Best bank I have ever dealt with. Easy to contact by phone and always a prompt reply by email. Reviewed on: 16th March 2023

Excellent current account

I opened a current account with Chase to be able to use card on holiday with no charges and I absolutely love it. I get 5% on round up amounts and 1% cash back on purchases. The app is brilliant. When I used my card abroad you can go into the app and it converts what I have spent straight away into Sterling. I have since opened a savings account with a great rate. Its so easy to move money between accounts. You can ask questions in the app and I have always received very prompt responses with clear instructions Reviewed on: 16th March 2023

Best Banking experience

I have nothing negative to say about Chase. Very straightforward account opening process, prompt customer service, best saving rates and even better when it comes to cashback for current account spent. Reviewed on: 16th March 2023

The best!

Great customer service when required, top class bank. Reviewed on: 16th March 2023

Easy, rewarding way to bank

A simple secure debit card, for an app based current account linked to savings. Good customer rewards for the first year with round up and rewards on qualifying spending. I have also experienced good customer service when I needed to replace my debit card. Feel very secure with number free card & international currency at bank rate too!! Reviewed on: 16th March 2023

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