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Chase Bank: Current account reviews

Name: Current account
Rating: 4.85 (49011 reviews)

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4.85

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Awesome bank!!

Great bank, great service, even better benefits!! Reviewed on: 16th March 2023

Basic rewarding banking

I set up my Chase Bank account primarily so I could use it in America to avoid being charged foreign transaction fees. Now, I’m using it for everyday spending as I love the fact that I get Cashback and a great interest rate on my money. I love the round up feature - it’s rewarding to save without any real effort. I had to issues with my account when I used it abroad. When I had an issue with a pending transaction, the customer service I got was impeccable. I contacted customer service using the instant messaging feature and an agent connected almost instantly to give me advice. I was even allocated a case handler who checked on me the next day. I have been using a mainstream high street bank for many years, and not once have I felt valued in the way I do with Chase. Reviewed on: 16th March 2023

Awesome bank

Never heard of Chase bank before but I knew it was well known in America. I signed up and have been using chase bank since Reviewed on: 16th March 2023

Chase Bank And App Fab

Great streamlined app and so easy to use Reviewed on: 16th March 2023

good experience

The best mobile banking in the UK in my mind Reviewed on: 16th March 2023

Easy tracking of money and amazing cashback

Excellent easy experience with the best interest rates anywhere. Rates immediately raised when base rate changed, whereas previous bank was 6 months before changing savings interest rates. Brilliant app and amazing cashback incentives. Have recommended to family and 3 other members have already opened accounts. So many excellent features e.g. roundup and interest rates even on current account. Reviewed on: 16th March 2023

Amazing

At last a bank gives back instead of just taking Reviewed on: 16th March 2023

John's review

Best bank I have ever dealt with. Easy to contact by phone and always a prompt reply by email. Reviewed on: 16th March 2023

Excellent current account

I opened a current account with Chase to be able to use card on holiday with no charges and I absolutely love it. I get 5% on round up amounts and 1% cash back on purchases. The app is brilliant. When I used my card abroad you can go into the app and it converts what I have spent straight away into Sterling. I have since opened a savings account with a great rate. Its so easy to move money between accounts. You can ask questions in the app and I have always received very prompt responses with clear instructions Reviewed on: 16th March 2023

Best Banking experience

I have nothing negative to say about Chase. Very straightforward account opening process, prompt customer service, best saving rates and even better when it comes to cashback for current account spent. Reviewed on: 16th March 2023

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