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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Responsive customer service with clear communication

Responsive customer service with clear communication Reviewed on: 13th February 2026

Good no nonsense easy to use banking

Good no nonsense easy to use banking Reviewed on: 13th February 2026

Great bank and very good customer service

Great bank and very good customer service Reviewed on: 13th February 2026

I like the Chase app.

I like the Chase app. It works well for me. I like the ability to save my money, then just a transfer across easily. I like the fact that I get interest on my money when I have a query customer service is very good. Reviewed on: 13th February 2026

good banking service

great customer service with products to grew your money easy to use banking app Reviewed on: 13th February 2026

Best bank I’ve ever used I tell everyone to switch t...

Best bank I’ve ever used I tell everyone to switch to chase Reviewed on: 13th February 2026

Good bank at home and abroad

Good bank to use with a good service when using the current account, at home and abroad. Reviewed on: 13th February 2026

Great app and product with good customer service

Great app and product with good customer service Reviewed on: 13th February 2026

Excellent and responsive customer services team.

Excellent and responsive customer services team. Reviewed on: 13th February 2026

Excellent customer service

Any time I’ve had a problem or question regarding my account I have always had a friendly and professional resolution to my query or the problem has been solved very quickly. Reviewed on: 13th February 2026

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