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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Why chase? The High Street banks

I have found the chase banking experience nothing but ease and the breath of fresh air from the High Street Banks with unhelpful staff Reviewed on: 13th February 2026

Great account

It was so easy to apply. The app is so good to access my account. Reviewed on: 13th February 2026

Always efficient.

Always efficient. Easy to use app. informative. Great to use abroad and in the UK Reviewed on: 13th February 2026

Am really happy with chase bank services

Am really happy with chase bank services Reviewed on: 13th February 2026

Chase Bank excellent service

Great current account with round-up at good rates. Reviewed on: 13th February 2026

Very easy to contact and speak to a human being!

Very easy to contact and speak to a human being! Reviewed on: 13th February 2026

Very easy to follow instructions

Very easy to follow instructions Reviewed on: 13th February 2026

First of all I chose Chase card to take on holiday.

First of all I chose Chase card to take on holiday. I then decided to open a savings account because the rate is very good. The App is very easy to use and keeps me up to date with what is going on. Reviewed on: 13th February 2026

Simplicity of an excellent service

I've never had any negative experiences with Chase Bank. The system and App are clear from the outset without convoluted procedures. Reviewed on: 13th February 2026

Great for travel and savings

I travel a lot and found Chase to be one of the best for travel, also great savings offers, and cash back. Reviewed on: 13th February 2026

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