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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Excellent customer service, you actually speak to a person

I had a problem with a possible scam with my bank account. I was given a phone number to ring on my Chase app and within a few minutes I had a person sorting this out for me. Giving me complete reassurance that this had been sorted and that they would continue to keep a close eye on all of my accounts with them. Quick result and very friendly. We'll done Chase. Reviewed on: 16th March 2023

Already recommended

I use my Chase current account for every day spending due to getting the 1% cashback and the 5% roundup facility. It doesn't sound much but is amazing how quickly it all adds up. I have already recommended this bank to other family members and won't hesitate to recommend again. Reviewed on: 16th March 2023

Simple app and transparent t&cs

App is easy to use and the layout helps track spending across different sectors. It is also clear what you are getting from the service and it's terms and conditions Reviewed on: 16th March 2023

Ability to speak with customer services within 3 mins

Only bank where you don’t need a load of questions or waste of time on line chat to actually speak to a human being Amazing service Reviewed on: 16th March 2023

Efficient & Innovative

Secure app based bank, real time banking, good rates, cash back on purchases and great for spending abroad Reviewed on: 16th March 2023

Chase 2023 Bank

Brilliant No nonsense bank. Great app. Reviewed on: 16th March 2023

Probably the best current account around

Chase current account notifies you each time you spend, within seconds, which mentally is like handing over cash enabling you to 'feel' your outgoings. Plus you have the benefit of cashback on the majority of purchases. Reviewed on: 16th March 2023

Signed up for the referral rewards, stayed for the excellent experience

I originally signed up for an account after a friend sent a referral with the intention of having a secondary account maybe for savings etc. But I was so impressed with their incentives for new accounts, (1% cashback) the low fees for using the card overseas and things like the round up account that I tend to use this account now on a weekly basis. It's making my Santander account I've had for years look kinda sad. Very happy with Chase so far and hope to continue another year of excellent service with them. Reviewed on: 16th March 2023

Fab!

Originally opened a Chase account to use card abroad, however, it is my daily card now as so easy to use. Really pleased I opened the account. Reviewed on: 16th March 2023

Easy and secure banking

Love this banking app. It is easy to use and very quick to authorise payments etc. . I also have savings with Chase and again it is easy access and transfers are quick. Reviewed on: 16th March 2023

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