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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

great costumer service!

great costumer service! Great cashback and protection Reviewed on: 13th February 2026

The app is simple, easy to use and intuitive.

The app is simple, easy to use and intuitive. I can move money between accounts and send to other banks without difficulty. Reviewed on: 13th February 2026

Generally it has been fantastic except when I had to...

Generally it has been fantastic except when I had to prove my money was my own. Reviewed on: 13th February 2026

I have used chase for about 3 years now, I have neve...

I have used chase for about 3 years now, I have never had an issue with them. Some of the perks you receive are better then most banks I’ve been with. Reviewed on: 13th February 2026

Excellent products.

Excellent products. Easy banking. Great app Reviewed on: 13th February 2026

It’s always amazing and the best customer service ever

It’s always amazing and the best customer service ever Reviewed on: 13th February 2026

Very competitive regards their current and savings a...

Very competitive regards their current and savings account. Phone app very easy to use. Good security. Reviewed on: 13th February 2026

Great bank

Quick and helpful customer service, easy to navigate app and nice rewards Reviewed on: 13th February 2026

I have been with chase for about 4 years I find that...

I have been with chase for about 4 years I find that they have given me service second to none . When I have needed help particularly with ever increasing scam. Companies they have been able to sort it out. With very little problem they seem to be able to recognise quickly that a company is not legit I would recommend Chase to anyone in a heartbeat! Reviewed on: 13th February 2026

I have been with Chase for 3 years.

I have been with Chase for 3 years. Absolutely love this bank and all it offers from cash back to easy saving Reviewed on: 13th February 2026

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