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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Great app and services

I am very pleased with the Chase current account application, it works so well and yet appears so simple, but includes all the information you need easily at a glance. The 1% cash back for a year is amazing too. Very impressed with the service and banking, any queries on the phone are answered by a person, not a computer or overseas call centre and swiftly resolved. Reviewed on: 16th March 2023

Excellent Current Account

Really easy to use and flexible. The linked top up savings account is also good, cash mounts up without you noticing. Reviewed on: 16th March 2023

Amazing customer service & rewards

I have always loved chase bank because it’s so easy and the layout simple. I initially opened with them because they had some great rewards. I was so surprised by how long the rewards are ongoing and the others that have come since. I have had a couple of issues with payments pending for my protection. But the customer service there are 10/10. They are open 24/7 and have always dealt with an issues quickly. They are professional, kind and a pleasure to deal with. Best bank 100% Reviewed on: 16th March 2023

Hassle Free

Easy to use and great savings rates Reviewed on: 16th March 2023

Hassle free

It's so easy to use and I like that you can have accounts for different things like the old envelope system our grandparents used so you can save for different bills Reviewed on: 16th March 2023

Brilliant bank

Great interest rates, fast app and great customer service on the one time I spoke to them on the phone, cannot fault Chase Reviewed on: 16th March 2023

Great Bank

Had a few problem with someone trying to hack my account it was stopped and reported to me straight away and changed my account details there and then No hassle.. Could still use my card. Reviewed on: 16th March 2023

Great and ease of use

Great bank, app is butter smooth. Easy to carry out transactions and transfers. Reviewed on: 16th March 2023

Amazing

Easy to use, convenient & secure Reviewed on: 16th March 2023

Easy to open and excellent app

I have found Chase to be a first class bank, excellent app and easy to use. Have recommended to others. Very good interest rates and not slow To raise them like other banks. Highly recommended. Reviewed on: 16th March 2023

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