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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Excellent customer service

Twice I’ve contacted the bank and both times the response was super quick and completely satisfactory. Excellent service and a really easy to use on-line bank Reviewed on: 16th March 2023

Cash back

I always get cash back when I buy anything on my credit card is better nothing and certainly better than most other banks out there Reviewed on: 16th March 2023

Rewards

Love the app, love the rewards, easy to transfer to savings. Very quick to respond to chat. Have recommended to everyone i know :-) Reviewed on: 16th March 2023

Chase cashback

Had account nearly a year and haven't had to contact customer services as haven't needed to. It's a pleasure to use cashback round ups and the whole experience is just great Reviewed on: 16th March 2023

Thumbs Up Chase

Can’t fault Chase Bank, easy app, better rewards, great security & friendly. Well done Chase. Reviewed on: 16th March 2023

Easy to use

This current account is run via an easy to use app and makes banking simple,quick and efficient Reviewed on: 16th March 2023

The Best Bank

Terrific app. Simple to use. Great interest on accounts too ! Reviewed on: 16th March 2023

Easy to handle

First on line banking account and joined with some trepidation but not need to worry. Easy to invest and transfer money and easy accessible Reviewed on: 16th March 2023

a new, easy and safe way of banking

Absolutely love how easy it is to bank with Chase compared to other traditional banks or even other new comers like Monzo and Starling. I also know that my money is protected at all times and it's so easy to get customer support anytime and anywhere which is really useful when you're travelling! Reviewed on: 16th March 2023

Simplistic and user friendly

Following recommendation, I joined the Chase family. Cannot fault the app, easy to understand and see the money in my account. Easy to transfer between accounts. Compensative interest rates , better than my bank! and the reward scheme is so easy, none of this logging in a selecting potential rewards from stores that you never go near like other banks Reviewed on: 16th March 2023

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