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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Best decision ever

Saw this on Martin Lewis, best decision I ever made. Thankyou Reviewed on: 16th March 2023

Best bank account I have ever had.

The app is easy to navigate and use. The phone calls are answered quickly by very friendly real people. Reviewed on: 16th March 2023

Thoroughly recommend

Great set up and easy to use. Chase are innovative and offer the great interest rates. A very positive experience since signing up. Thoroughly recommended. Reviewed on: 16th March 2023

Rewarding bank account

Neat and clean interface with clear details.of your spending pattern. Good rewards and decent saving interest rate. Reviewed on: 16th March 2023

Excellent

Friendly helpful, easy and contactable Reviewed on: 16th March 2023

Excellent customer service

Twice I’ve contacted the bank and both times the response was super quick and completely satisfactory. Excellent service and a really easy to use on-line bank Reviewed on: 16th March 2023

Cash back

I always get cash back when I buy anything on my credit card is better nothing and certainly better than most other banks out there Reviewed on: 16th March 2023

Rewards

Love the app, love the rewards, easy to transfer to savings. Very quick to respond to chat. Have recommended to everyone i know :-) Reviewed on: 16th March 2023

Chase cashback

Had account nearly a year and haven't had to contact customer services as haven't needed to. It's a pleasure to use cashback round ups and the whole experience is just great Reviewed on: 16th March 2023

Thumbs Up Chase

Can’t fault Chase Bank, easy app, better rewards, great security & friendly. Well done Chase. Reviewed on: 16th March 2023

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