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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Review of the Chase Bank, Current account:

cash back was good but now has changed

cash back was good but now has changed Reviewed on: 15th February 2024

Excellent customer interface.

The customer interface is excellent. All that I’ve needed has been easily available and easy to use. This has been the case from initial registration up to today’s use. Reviewed on: 13th February 2026

Easy to use, especially when traveling abroad.

Easy to use, especially when traveling abroad. Reviewed on: 13th February 2026

Excellent service

Clear, straight forward, easy to use Reviewed on: 13th February 2026

Chase, just so easy!

Easy to navigate the Chase app and on occasions I have made direct contact with Chase and the customer care was excellent. Reviewed on: 13th February 2026

Chase is a very good bank to be with

Chase is a very good bank to be with Reviewed on: 13th February 2026

Easy to use.

Easy to use. Love the notifications when you spend money. Never had the need to use customer service as everything so far has been so smooth. Reviewed on: 13th February 2026

Great service, value and security.

Great service, value and security. Everything is made clear and transparent Reviewed on: 13th February 2026

Amazing account all round

Amazing account - especially for overseas transactions but also for the easy interface via the chase app and excellent customer service on the phone. Makes other accounts pale into insignificance in comparison. Reviewed on: 13th February 2026

5 star all round

Chase is the perfect card to use abroad and day to day life the round up section of the card is the perfect way to save some money without you even realising - it also has the best savings accounts out there of all banks. Investment wise is perfect all the team are super helpful if you have any issues Reviewed on: 13th February 2026

Chase Bank: favourite current account

Chase Bank has been, by far, my favourite current account experience. The interface, in particular, creates ease of access. This makes it easy to contact customer service, report lost cards, etc. Plus, they always keep me updated on what offers I can get via the app. Reviewed on: 13th February 2026

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