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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48945 reviews)

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4.94

Based on 48,945 reviews, last reviewed 29th Mar 2026

448700% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy and trustworthy banking Easy to use app, cash back on supermarket purchases, accessible customer service team. Reviewed on: 29th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48945)

So easy to use.

A fantastic bank, so easy to navigate on the app, and I'm 64 years of age. Would recommend it to everyone. Reviewed on: 16th March 2023

Just the best!

Gives back to the customer! Shares some profits. Reviewed on: 16th March 2023

Great benefits

The 1% cashback, 0% transaction fee for foreign currency and incredibly easy to use app available on the go are invaluable and I have cone to rely on them Reviewed on: 16th March 2023

Slick and reliable app, good rates of interest

Easy to use app that is reliable and has good functionality. Good rates of interest. Reviewed on: 16th March 2023

Great Customer Service

Customer service is always great and quick with responses in really quick turnarounds. App is super easy to use. Reviewed on: 16th March 2023

A great joining offer with a secure all-in-one banking platform.

I was initially attracted by the 12 months long 1% cashback offer on current account spending. However, in the 6 or so months that I have been a customer in the bank, I can safely say that I have had the best customer experience with Chase bank. Not to mention their savings account offering, with quick to respond increases in competitive interest rates. Reviewed on: 16th March 2023

At last a bank that values it's customers

Everything I need from a bank, plus great perks such as 1% cash back, Round Up etc. Plus the app is so easy to use and Customer service is fast and friendly. Reviewed on: 16th March 2023

Easy to use bank application

chase bank is easy to wherever we go in the world Reviewed on: 16th March 2023

Have been really impressed

All round positive. Can't think of a negative. Maybe lack of joint account offer Reviewed on: 16th March 2023

Great online banking

I joined Chase bank 6 months ago and best decision i have made. Interest rates are great and app is very easy to use. Reviewed on: 16th March 2023

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