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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48945 reviews)

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4.94

Based on 48,945 reviews, last reviewed 29th Mar 2026

448700% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy and trustworthy banking Easy to use app, cash back on supermarket purchases, accessible customer service team. Reviewed on: 29th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48945)

Excellent service

Extremely efficient, fast service Reviewed on: 16th March 2023

Refreshing

A breath of fresh air in a stale current account market. A proper international brand offering a digital bank. Reviewed on: 16th March 2023

Exactly what is needed in Banking!

Having had several years of awful customer service from one of the 'leading' banks, we decided to change to Chase and what an amazing experience we have had so far! Customer service is second to none, the products are bang on trend and the thought and evolution behind these products is outstanding. Chase are always looking to improve and develop their offering with their CUSTOMERS best interests in mind! Well done Chase! Cannot wait to move ALL our accounts across especially the Business ones! Reviewed on: 16th March 2023

Scintillating!

This account gives me all the incentives needed to make it my favourite account. Reviewed on: 16th March 2023

Excellent

Easy to setup and run, all products are in one place and extra security (no card number) with the card. Reviewed on: 16th March 2023

The best

Everything I want to do, it works for me. Reviewed on: 16th March 2023

Instant result

I like the fact that my transactions instantly show on the app giving me an accurate balance all the time Reviewed on: 16th March 2023

Great banking service

I am really with the service Chase Bank provides. Reviewed on: 16th March 2023

reliable, competitive, no fuss, good tech

Great market disrupter offering high standards of tech enabled service and competitive rates Reviewed on: 16th March 2023

Great service. Super cash back and savings ratesoffers

They are a trend setter with their approach to current accounts Reviewed on: 16th March 2023

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