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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

So easy to use

So easy to use and keep a transaction by transaction track of your account. Support team a brilliant and extremely knowledgeable and helpful Reviewed on: 16th March 2023

So easy to use.

A fantastic bank, so easy to navigate on the app, and I'm 64 years of age. Would recommend it to everyone. Reviewed on: 16th March 2023

Just the best!

Gives back to the customer! Shares some profits. Reviewed on: 16th March 2023

Great benefits

The 1% cashback, 0% transaction fee for foreign currency and incredibly easy to use app available on the go are invaluable and I have cone to rely on them Reviewed on: 16th March 2023

Slick and reliable app, good rates of interest

Easy to use app that is reliable and has good functionality. Good rates of interest. Reviewed on: 16th March 2023

Great Customer Service

Customer service is always great and quick with responses in really quick turnarounds. App is super easy to use. Reviewed on: 16th March 2023

A great joining offer with a secure all-in-one banking platform.

I was initially attracted by the 12 months long 1% cashback offer on current account spending. However, in the 6 or so months that I have been a customer in the bank, I can safely say that I have had the best customer experience with Chase bank. Not to mention their savings account offering, with quick to respond increases in competitive interest rates. Reviewed on: 16th March 2023

At last a bank that values it's customers

Everything I need from a bank, plus great perks such as 1% cash back, Round Up etc. Plus the app is so easy to use and Customer service is fast and friendly. Reviewed on: 16th March 2023

Easy to use bank application

chase bank is easy to wherever we go in the world Reviewed on: 16th March 2023

Have been really impressed

All round positive. Can't think of a negative. Maybe lack of joint account offer Reviewed on: 16th March 2023

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