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Chase Bank: Current account reviews

4.94
Based on 48,945 reviews, last reviewed 29th Mar 2026
448700% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Easy and trustworthy banking Easy to use app, cash back on supermarket purchases, accessible customer service team. Reviewed on: 29th March 2026
Jo Ewen's avatar
Jo Ewen

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (48945)

Outstanding

5
Easiest bank to deal with The App is perfect for my needs as for the benefits 1% cash back on all expenditures brilliant even when abroad Couldn’t rate this bank higher told friends and family and all very happy Reviewed on: 16th March 2023

Smart app, strong offer

5
Simple to use, the Chase app is amazing and the offers only make it better. Reviewed on: 16th March 2023

Great communication

5
Very impressed with the service’s communication cadence and clarity in its messaging. Reviewed on: 16th March 2023

Fantastic bank

5
Really pleased with the service, excellent bank Reviewed on: 16th March 2023

Current account rewards

5
Easy to use app with cashback rewards earned and paid as you spend Reviewed on: 16th March 2023

Fantastic, innovative banking

5
Cannot find fault with them. The app is brilliant and super easy to use/navigate. Love how all my card details are available on the app and the cash back offer is a wonderful bonus and incentive to use as my main account. Reviewed on: 16th March 2023

Easy to use

5
Love this card. Not only easy to use but there is cashback too. Reviewed on: 16th March 2023

Innovative account with cashback on purchases

5
Very easy to setup and use, and app easy to use compared to degree in computing needed to navigate the typical banks system! Reviewed on: 16th March 2023

Chase are excellent in every way

5
Chase are a new way to bank - up to the minute & on point. They have a cashback for everything you spend & also have a cracking savings account rate. You can also contact them in seconds with people who help you at every stage who are informative & helpful. An excellent bank for the modern age. Reviewed on: 16th March 2023

I love their cash back program

5
I save a lot by their cash back program and the app is very easy to use. Reviewed on: 16th March 2023

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