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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

Great app and easy to manage money.

Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

I moved to Chase just over 12 months ago and can not...

I moved to Chase just over 12 months ago and can not believe the customer service. It just works. Great account and happy to tell everyone I know who are looking to move away from tired and old banks. Reviewed on: 17th February 2026

Excellent.

Excellent. Great app. And you speak to a real person on ‘chat’ who is really good at their job. Heaven Reviewed on: 17th February 2026

Excellent customer service.

Excellent customer service. Easy to use app. Reviewed on: 17th February 2026

The interface is user friendly!

The interface is user friendly! Also, I love it allows me to open couple pots easily to manage my money Reviewed on: 17th February 2026

Chase is great

Since opening the account, experience has been extremely positive. Great communication, seamless experience using the app and have recommended to family and friends who have experienced fhe same. Reviewed on: 17th February 2026

Cashback

The cashback for travel & groceries is an excellent stand-out feature. Reviewed on: 17th February 2026

Such an easy to use app.

Such an easy to use app. Customer service great too Reviewed on: 17th February 2026

Excellent bank, great app, best interest rates, best...

Excellent bank, great app, best interest rates, best for spending abroad on holiday etc. Reviewed on: 17th February 2026

quick easy and efficient service

quick easy and efficient service Reviewed on: 17th February 2026

Modern banking meets simplicity

Have been a Chase current account customer for years and never had issues with them. Very easy to use their app, user friendly, and simply straightforward. If you want an easy, modern app for your banking, I highly recommend checking Chase. Reviewed on: 17th February 2026

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