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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Perks including round up and interests rates

Good interest rates and perks. Love the round up feature Reviewed on: 25th January 2026

App very easy to use.

App very easy to use. Good introductory interest rates. Customer service excellent. Reviewed on: 25th January 2026

Chase provides a great current account with cashback...

Chase provides a great current account with cashback available for regular spending. Reviewed on: 25th January 2026

Great app and customer service

Easy app experience - very intuitive, quick and supportive customer service, easy to use abroad. Overall a great bank! Reviewed on: 25th January 2026

Chase bank experience has been great

My experience with Chase bank has been very positive, they were quick to respond when I needed help and the app is very user friendly. There are notifications for payments (recent and upcoming) which I find really helpful and it's easy to transfer money to my savings accounts. Reviewed on: 25th January 2026

Great app and fantastic customer services.

Great app and fantastic customer services. Savings rates adjust to bank of England base rate change within hours and the same for rises and falls. Reviewed on: 23rd January 2026

Chase current account

Great app, decent savings rates and and provides functional hands-on management of my money Reviewed on: 23rd January 2026

Current account

Really easy manageable account accessible great help when required and excellent ability to save Reviewed on: 23rd January 2026

Excellent service

I had a problem with a transaction whilst I was abroad and unable to make a telephone call to Chase so I contacted them via their text service and it was sorted out immediately which was excellent service. Reviewed on: 23rd January 2026

Good customer service with quick response times.

Good customer service with quick response times. Reviewed on: 23rd January 2026

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