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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

A Good Bank

So far I have been with Chase more than a year now and my experience has been great! Their support resolved anything that needed attention and using their bank service has been easy. Although they don't have a branch I have been able to manage to do everything online. Chase also rewards their customers with percentages, most banks don't reward their customers. Chase is good. Reviewed on: 16th March 2023

Great bank

Very happy with chase bank easy to navigate app, and getting interest on current account as well as savings which in this day and age is very welcome Reviewed on: 16th March 2023

Chase App

The App is user friendly, has an amazing 24/7 support with lots of interesting features. It came up with a numberless card which makes it unique in my opinion. Reviewed on: 16th March 2023

Brilliant

Great banking app. easy to move money between accounts and on the couple of occasions I have had to call customer service my call has been asnswered under 2 mins and apparrantly a brithish call centre. Perfect!! Reviewed on: 16th March 2023

the easiest way to manage your finances ever

i was skeptical about internet based banking, as I found my previous on line banking, with a high street bank really hard to access and it meant getting out your computer etc, PINSentry, cards, passwords, memorable names etc. Chase is the easiest App I have ever used. I can transfer money seamlessly between accounts. I love Round up, which gives you a little bonus cash to spend and the 1% cash back on purchases really helps. I rarely use my other account any more. Reviewed on: 16th March 2023

So easy to use!

I am a relatively new customer to Chase but I love it. Everything is easy to use and instant. Using the app is just superb. Reviewed on: 16th March 2023

Easy to use, great App, great rewards

Very easy to sign-up using the App. App is very easy to use and navigate. The cashback and roundup facilities are excellent and, if you need to contact them, the inbuilt customer service webchat is effective and they are very responsive. Reviewed on: 16th March 2023

Best for budgeting

Fantastic bank with rewards, having many accounts within one means you can budget better Reviewed on: 16th March 2023

Best bank

Fantastic all round bank highly recommended Reviewed on: 16th March 2023

Superb.

Straight forward simple banking. Reviewed on: 16th March 2023

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