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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Happy with everything

Easy. Like instant notifications Reviewed on: 13th February 2026

Such an easy bank to manage my money with.

Such an easy bank to manage my money with. Their customer service is top quality! Reviewed on: 13th February 2026

My experience with Chase Bank has been very positive.

My experience with Chase Bank has been very positive. From the moment I opened my account, the process was smooth and straightforward. The staff has always been professional, friendly, and willing to answer any questions I’ve had. I especially appreciate how easy their online and mobile banking platforms are to use, which makes managing my finances convenient and stress-free. Whether I’m checking my balance, transferring money, or paying bills, everything is simple and efficient. Overall, Chase has provided reliable service, helpful customer support, and a banking experience that I truly value. Reviewed on: 13th February 2026

Brilliant app and super customer service

Brilliant app and super customer service Reviewed on: 13th February 2026

Very easy, simple to use and great customer service!

Very easy, simple to use and great customer service! Reviewed on: 13th February 2026

Excellent all round service from Chase

The Chase banking app is very easy to use and the customer service is always very prompt and very helpful. Well done. Reviewed on: 13th February 2026

Only dealt via app but very efficient and quick serv...

Only dealt via app but very efficient and quick service Reviewed on: 13th February 2026

Always available and happy to help.

Always available and happy to help. Quick resolutions with great advice. Reviewed on: 13th February 2026

Chase makes me earn while I shop

Chase is so easy to manage and work with They offer so many ways to save and invest and the money builds up with me realising. So glad I changed to a chase account and have recommended it to friends and family Reviewed on: 13th February 2026

So easy to chat to someone online

I like the fact that I when I have a query or need any info, it's so easy to chat to someone online and get an instant response. Reviewed on: 13th February 2026

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