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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Best Bank

Really easy to use and if you have a problem easy to talk to Reviewed on: 16th March 2023

Best bank

Easy to use, transfer money and Enjoy getting money back for using the card Reviewed on: 16th March 2023

Easy to use with great cash back scheme

Although there were service disruptions when I first started using it, the bank fixed the issue and the app was improved ever since. The app is easy to use and the cash back scheme is also fantastic. Reviewed on: 16th March 2023

Constantly improving offer & service

Effectively communicate with customers, listen and act to enhance banking offers. Reviewed on: 16th March 2023

Brilliant bank I absolutely love Chase Bank Best Ever Bank I have Used

I really love the ease of the app, the security, it is so so easy to use, i have made some lovely cash back, and i love the app. So easy to use, and works so well, can pay people much easier than any other bank i have used. Reviewed on: 16th March 2023

Easy to use app and support is excellent always polite and efficient

Easy linking to savings and total financial operation on app. App easy to operate and navigate between products. Impressive customer advice/ service Reviewed on: 16th March 2023

Really good bank

I like the app, gives me easy access to my accounts. Chase even automatically increase the interest rates paid on accounts. They have a 24/7 support and answer the phone quickly. Reviewed on: 16th March 2023

Excellent

Very professional, thanks as well as the saving account is working so good! Reviewed on: 16th March 2023

Excellent Banking

Very quick to reply to enquiries. Customer service is very good and very knowledgeable Reviewed on: 16th March 2023

Excellent account

I'm very happy with my new bank account Chase. Reviewed on: 16th March 2023

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