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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Great rewards

Great banking app, with great rewards Reviewed on: 16th March 2023

GO Chase Go

easy to use app, nice newsletters each month and saving account is fantastic Reviewed on: 16th March 2023

Who needs old style bank accounts

Having opened a new account recently, I could not believe how easy it was to open the account, the value Chase gives to my money and also the ability to be able to have multiple accounts where I can view and easily move my money! Having been stuck with a high street bank for over 25 years that have done nothing but look to penalise their customers without offering any benefits for saving with them - I can only recommend Chase to everyone I know Reviewed on: 16th March 2023

The Bank that Actually Works for You

This account was easy to set up and had the FSA backing. First bank to offer me cash back on all my spending, no matter how largecor small. Reviewed on: 16th March 2023

Best overall bank account

I have both a chase current and savings account. The current account is super easy to use, and I love all of the perks such as the 1% cash back on all spending, including PayPal payments. The opportunity to create a round up account (where all your spendings round up to the nearest £ into a pot) is a great way to have a modern money jar and save up! Reviewed on: 16th March 2023

Friendly and helpful

The staff respond to queries quickly and efficiently . Friendly staff that are always helpful Reviewed on: 16th March 2023

Fab and easy

App simple and easy to use, love the round up savings account and Cashback on spending. Wish they would extend it Reviewed on: 16th March 2023

Easy and user friendly

Very easy to set up, easy to use, clear balances and transactions. Reviewed on: 16th March 2023

Perfect and Easy Banking

Good cash back rewards and no charges when abroad. Reviewed on: 16th March 2023

Today's Banking

The app is easy to use, the rewards are excellent, and interest on savings are competitive, I have had reason to seek help from the support team who are very helpful,and quickly dealt with my query. Reviewed on: 16th March 2023

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