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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

So simple to use

... and you get a useful bonus on spending and saving, What's not to like, Reviewed on: 16th March 2023

Best Bank

Really easy to use and if you have a problem easy to talk to Reviewed on: 16th March 2023

Best bank

Easy to use, transfer money and Enjoy getting money back for using the card Reviewed on: 16th March 2023

Easy to use with great cash back scheme

Although there were service disruptions when I first started using it, the bank fixed the issue and the app was improved ever since. The app is easy to use and the cash back scheme is also fantastic. Reviewed on: 16th March 2023

Constantly improving offer & service

Effectively communicate with customers, listen and act to enhance banking offers. Reviewed on: 16th March 2023

Brilliant bank I absolutely love Chase Bank Best Ever Bank I have Used

I really love the ease of the app, the security, it is so so easy to use, i have made some lovely cash back, and i love the app. So easy to use, and works so well, can pay people much easier than any other bank i have used. Reviewed on: 16th March 2023

Easy to use app and support is excellent always polite and efficient

Easy linking to savings and total financial operation on app. App easy to operate and navigate between products. Impressive customer advice/ service Reviewed on: 16th March 2023

Really good bank

I like the app, gives me easy access to my accounts. Chase even automatically increase the interest rates paid on accounts. They have a 24/7 support and answer the phone quickly. Reviewed on: 16th March 2023

Excellent

Very professional, thanks as well as the saving account is working so good! Reviewed on: 16th March 2023

Excellent Banking

Very quick to reply to enquiries. Customer service is very good and very knowledgeable Reviewed on: 16th March 2023

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