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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Wonderful Bank

Wonderful offers on current account and savings and excellent customer service. Reviewed on: 16th March 2023

The best bank

Best bank service in the UK. I’ve moved all to Chase now. Best interest in savings and current accounts. No red tape or paperwork. All online. Excellent. Reviewed on: 16th March 2023

It just works

How banking should be, quick, secure, simple and rewarding. Why can't all banks be like this, and just work. There are many options around now but Chase still pips it for me. Keep it up guys show them how its done! Reviewed on: 16th March 2023

Simple, transparent and fair!

Easy to retain control of money and accounts. Reassuring security processes without being excessive or beyond the capabilities of those who sometimes struggle with technology. Reviewed on: 16th March 2023

Amazing Provider

I opened a bank with ease. App is fantastic and reliable. The 1% cash back for the first 12 months is fantastic. Have built up a large amount. The round up account with 5% annual interest is so easy and the small amounts mount up over a month. Highly recommended. Reviewed on: 16th March 2023

Very good

Ticks all the boxes. Nothing a hassle Reviewed on: 16th March 2023

Great customer service and protection for buyers

Chase customer support are so friendly and helpful available 24/7 by phone or in-app messaging high on security and great 1st year cash back scheme Reviewed on: 16th March 2023

Best current account

Easy to do business well , great app and customer service Reviewed on: 16th March 2023

Happy customer

This is an excellent product and service. Reviewed on: 16th March 2023

A satisfied customer

Chase has been excellent, great service. No issues since I started using the bank Reviewed on: 16th March 2023

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