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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Love My Chase !

So easy to use the app, its a great asset for my banking needs Reviewed on: 16th March 2023

Stress free banking

The whole process from registering to setting up the app and opening a savings account is so simple and stress free, no waiting for letters with verification codes, I mean we can put a man on the moon!! Reviewed on: 16th March 2023

Quick, Easy and Informative

It was so easy to sign up, my card arrived quickly and I’ve been kept up to date with all offers and changes to do with my account. Reviewed on: 16th March 2023

Excellent and user friendly

Been with Chase for one year now. Current and savings accounts. Delighted with customer care, interest rates and ease of use in the app Reviewed on: 16th March 2023

Rewarding

Very rewarding, efficient and excellent customer service. Reviewed on: 16th March 2023

Great customer service

Since I started using Chase I have had no problems payimg people and transferring money to other banks, unlike Santander Reviewed on: 16th March 2023

Happy with features and service.

I have really liked the service offered by Chase Bank, they have been helpful and app has been really simple to use. All good. Reviewed on: 16th March 2023

Current account with 1% cashback

Very useful to get 1% cashback everytime I got over 100£ in cashback Reviewed on: 16th March 2023

Great Bank

Chase Bank have a brilliant App. So easy to use. Their Savings account has a great rate of interest and is easy to monitor. Reviewed on: 16th March 2023

Easy and excellent!

Great registration process. Great app. Great cash back. Seamless experience. Would highly recommend and do. Finally the exchange rates for usage abroad are amazing. Reviewed on: 16th March 2023

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