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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Good customer service

Best rate, good service, numberless card, best interest rates, fee free fx transactions Reviewed on: 16th March 2023

Don't chase better choose CHASE

Great communication and fantastic that I can use the card abroad and not incur exchange costs.communication is really good quick and easy. Reviewed on: 22nd January 2026

Chase bank is the best

I didn't face any problem with chase...I recommend it for you all Reviewed on: 22nd January 2026

The best bank I have ever used.

The best bank I have ever used. I lived in many countries and used many banks. The Chase beats them all. The ease of use, the customer service and great rates. I mean what else you need? Cashback? Oh they have it too. Reviewed on: 22nd January 2026

Good but not as good as previously

Overall good, but they recently restricted the amount of cash back available for debit card spending to only certain types of transactions Reviewed on: 22nd January 2026

Very easy app to use and good customer service

Very easy app to use and good customer service Reviewed on: 22nd January 2026

Easy to use app bank & good products.

Easy to use app bank & good products. Reviewed on: 22nd January 2026

Fantastic bank

A fantastic bank, always there with the 24-7 chat function plus any issues you have are promptly dealt with. The savings % is also very good! Honestly, dont have a bad thing to say about them! Reviewed on: 22nd January 2026

Brilliant interface and really cool saving schemes l...

Brilliant interface and really cool saving schemes like ‘Round-up’ and great that it links so nicely with Nutmeg. Also, terrific, responsive customer service. Love ‘em. Reviewed on: 22nd January 2026

Cash back on fuel purchases and groceries

Cash back on fuel purchases and groceries Reviewed on: 22nd January 2026

Easy online banking.

Easy online banking. 1% cash back on shopping and fuel. I am very happy with them and hope they increase the savings rate again this year. Reviewed on: 22nd January 2026

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