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Chase Bank: Current account reviews

View other Chase Bank products
4.94
Based on 48,951 reviews, last reviewed 10th Apr 2026
449200% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026
AS's avatar
AS

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
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Glenn Thompson
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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (48951)

Excellent service

5
Really impressed with Chase Bank. The app is so easy to use. The offers and rewards are great Reviewed on: 16th March 2023
Carol Clarke's avatar
Carol Clarke

Refreshingly GREAT

5
Spot on customer servicem I get a rsponse almost immediately. friendly voice, not a machine, so many different ways to interact. Exactly what you want in a bank. Reviewed on: 16th March 2023
Chris's avatar
Chris

Secure and rewarding

5
Enjoying the security and text confirming spend. Love the savings and round up Reviewed on: 16th March 2023
June Best's avatar
June Best

Excellent service

5
Easy set up. App so easy to use. So pleased with interest rate on current account and savings. Have recommended to lots of family and friends Reviewed on: 16th March 2023
Mary G's avatar
Mary G

Great bank

5
Easy to use app and cash back plus you can now get interest on current account- excellent! Reviewed on: 16th March 2023
Jayne's avatar
Jayne

Saving

5
Good rates excellent internet banking services Reviewed on: 16th March 2023
Tom Higgins's avatar
Tom Higgins

Simple and Efficient

5
The account was very easy to set up and works perfectly. It's easy to use and the "cash back" feature offers great incentive. It is also a great companion on foreign travels. My Chase card was my preferred payment method for my recent trips to Portugal and the Far East. Reviewed on: 16th March 2023
Horace Jarrett's avatar
Horace Jarrett

Great first year with Chase

5
I got a Chase Account after watching the Martin Lewis TV program as my savings were doing nothing! Wow after nearly a year, I’ve recommended Chase to friends and work colleagues. Notice that now other banks are trying to copy the benefits! Reviewed on: 16th March 2023
Ruth Lytollis's avatar
Ruth Lytollis

Amazing bank

5
Great bank easy to set up easy to use Reviewed on: 16th March 2023
Louise hadley's avatar
Louise hadley

Fantastic banking experience

5
Really easy to manage. Have recommended the product to family and friends. The link to savings and a good interest rate works very easily. Reviewed on: 16th March 2023
Jonathan's avatar
Jonathan

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