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Chase Bank: Current account reviews

4.94
Based on 48,982 reviews, last reviewed 18th Apr 2026
451800% increase in 5 star reviews
in the past 90 days
1100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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0%

Latest highest rating:

5

Great modern digital bank, excellent customer service Great modern digital bank, excellent customer service Reviewed on: 18th April 2026
Lewis L's avatar
Lewis L

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (48982)

Excellent product marvellous app

5
I have had a Chase account for a year now and it provides a first rate product and an app that is easy to use and intuitive. Reviewed on: 16th March 2023

Extremely hAPPy with Chase bank

5
I used to be scared using an app based bank but after being a customer for almost a year I feel as though I should have done this a long ago. It’s extremely safe. Getting through to customer service is quick. The app is easy to use and the products are not bad at all. I am benefiting from the 1% cash back from purchases. From April I believe the current account will also pay 1% interest. The only thing I would like to see it add is more saving account options. Reviewed on: 16th March 2023

Easy

5
Very easy and simple to operate Reviewed on: 16th March 2023

Excellent bank.

5
Opened a current account exactly one year ago. Use them for everything I spend on a day to day bases and had 1% cash back on nearly every transaction. They have just informed me that they will give me 1% cash back going forward but will need to have at least £500 arrive in the account monthly. This is the first time I have recommended any bank to friends and family. The only small downside is that you can only have the app on one device were I have other banks on both my tablet and phone. Not theend ov ghe world but would be a nice to have. Reviewed on: 16th March 2023

Great Bank

5
Very easy to open an account, App works very well, good interest and account features both for current accaount and savings. Reviewed on: 16th March 2023

The way a bank should operate

5
The product is fantastic, the rewards are excellent and the process of using the product through the app is seamless. Even when I have called Customer services, they answer immediately and always resolve any issue I have, which are few and far between. Reviewed on: 16th March 2023

The app user friendly

5
Easy and clearly to manage my money and have a good cash back promo. Reviewed on: 16th March 2023

Excellent Banking Service

5
Best thing I did was to open an account with Chase.. Simple banking with lots of added benefits without being complicated Reviewed on: 16th March 2023

Easy to Use

5
Chase is so easy to use, monies available straight away, always wants confirmation in the app when making a payment online. Saving rates are good, can't fault Chase at the minute. Reviewed on: 16th March 2023

Best bank

5
Easy banking with loads of benefits Reviewed on: 16th March 2023

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