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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Don't chase better choose CHASE

Great communication and fantastic that I can use the card abroad and not incur exchange costs.communication is really good quick and easy. Reviewed on: 22nd January 2026

Chase bank is the best

I didn't face any problem with chase...I recommend it for you all Reviewed on: 22nd January 2026

The best bank I have ever used.

The best bank I have ever used. I lived in many countries and used many banks. The Chase beats them all. The ease of use, the customer service and great rates. I mean what else you need? Cashback? Oh they have it too. Reviewed on: 22nd January 2026

Good but not as good as previously

Overall good, but they recently restricted the amount of cash back available for debit card spending to only certain types of transactions Reviewed on: 22nd January 2026

Very easy app to use and good customer service

Very easy app to use and good customer service Reviewed on: 22nd January 2026

Easy to use app bank & good products.

Easy to use app bank & good products. Reviewed on: 22nd January 2026

Fantastic bank

A fantastic bank, always there with the 24-7 chat function plus any issues you have are promptly dealt with. The savings % is also very good! Honestly, dont have a bad thing to say about them! Reviewed on: 22nd January 2026

Brilliant interface and really cool saving schemes l...

Brilliant interface and really cool saving schemes like ‘Round-up’ and great that it links so nicely with Nutmeg. Also, terrific, responsive customer service. Love ‘em. Reviewed on: 22nd January 2026

Cash back on fuel purchases and groceries

Cash back on fuel purchases and groceries Reviewed on: 22nd January 2026

Easy online banking.

Easy online banking. 1% cash back on shopping and fuel. I am very happy with them and hope they increase the savings rate again this year. Reviewed on: 22nd January 2026

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