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Chase Bank: Current account reviews

4.86
Based on 49,016 reviews, last reviewed 10th Sep 2026
90% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026
Sid's avatar
Sid

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Review Chase Bank: Current account now

Help others make smarter decisions by sharing your own experience. Write a review

Chase Bank Current account reviews (49016)

Excellent

5
Very pleased with the way the account operates also have a savings account. Cash bank and interest rate is great Reviewed on: 16th March 2023

Use-friendly

4
if you have more shopping cash back it would be perfect Reviewed on: 16th March 2023

What's been missing

5
This bank has got the jump on all other "traditional" UK banks in offering cashback on all spending and a decent interest rate on instant access savings. Now everyone is playing catch up or copy cat - some poorly too. They should be commended for coming into a saturated market and making waves Reviewed on: 16th March 2023

Great account and customer support

5
Love the app, great customer service when I had an issue with bank card. Interest on the current account plus 1% cashback - what's not to like. Reviewed on: 16th March 2023

Excellent service

5
Very good app and attentive help when needed Reviewed on: 16th March 2023

Great banking app

5
Easy setup, loved the card and carrier box. Like the security features on the card. But to be honest it’s the interest on my money I really like. Reviewed on: 16th March 2023

Shaking up the big boys and girls!

5
Great cash back current account,which gives a little back, unlike most other banks. Reviewed on: 16th March 2023

Easy to control

5
Never had any problems with banking Reviewed on: 16th March 2023

Technology based banking excellence

5
Superb app with great transactional detail. Love the notifications of transactions and the UX. Good, simple savings account with decent rate of credit interest and love 1% cashback on spending from current account. All iun all done very well. I had one not great instance of customer service but my complaint was professionally responded in a timely manner with a fair outcome. Reviewed on: 16th March 2023

Excellent app and interest rates

5
Refreshing banking experience very impressed with customer service also Reviewed on: 16th March 2023

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