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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Easy online banking.

Easy online banking. 1% cash back on shopping and fuel. I am very happy with them and hope they increase the savings rate again this year. Reviewed on: 22nd January 2026

Excellent

Where is the application to use and it helped for everything to customer service great service Reviewed on: 22nd January 2026

Amazing App, streets ahead of other banks!

Amazing App, streets ahead of other banks!!! Love everything about it. Customer service is 5 star. Can’t fault it tbh Reviewed on: 7th September 2025

Very good debit card and nice boosted accounts

Very good debit card and nice boosted accounts Reviewed on: 5th September 2025

Great app and great perks

Firstly the app is great and easy to use. In addition, Chase offers 1% cash back on all purchases made on the debit card (inc. apple pay) which is great. In addition to this there is the option to use round-up to round up every purchase to the nearest whole pound and take the round-up amount to a savings account. Reviewed on: 5th September 2025

Chase Banking

Great bank with excellent benefits and good app Reviewed on: 5th September 2025

get you with eye catching interest rates and cashbac...

get you with eye catching interest rates and cashback and then slowly take everything away. Reviewed on: 30th August 2025

Great customer care

This bank has been so helpful and kind to me. Especially in light of silly mistakes I’ve made with scammers! They were so understanding and helpful and even made a note of my medical issues which can make me open to scammers even more. Reviewed on: 4th August 2025

One of the best banks I know.

One of the best banks I know. Seamless when processing payments Reviewed on: 15th July 2025

Constant games to reduce what was advertised.

Constant games to reduce what was advertised. Disappointing Reviewed on: 29th June 2025

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