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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48885 reviews)

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4.94

Based on 48,885 reviews, last reviewed 4th Mar 2026

110775% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Love the round up feature with the added interest an... Love the round up feature with the added interest and how simple the app is. Being able to swipe down and reset instead of reloading the app is great ... Read more Reviewed on: 4th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48885)

Easy to use and great interest rate

Great app. love the ability to set up separate savings accounts for different purposes. no overseas charges for using your debit card abroad! Reviewed on: 16th March 2023

Have never had an issue at all with the bank or the app

Can't fault have had an excellent experience from set up to use on a daily basis Reviewed on: 16th March 2023

Great bank

Saving accounts is also one of the best on the market. I would recommend it to all my friends and family. Reviewed on: 16th March 2023

A very impressive banking app.

I joined chase almost a year ago. It is a fantastic app, easy to use and reliable. A great savings account that runs alongside it. Reviewed on: 16th March 2023

So easy to use

The App is brilliant and they are there for me 24/7 Reviewed on: 16th March 2023

Excellent bank

Always answers the phone, good interest rates on savings and cash back on debits. Best bank for customer services & interest Reviewed on: 16th March 2023

Banking simplified

Best banking app and customer service that I’ve experienced in a long time Reviewed on: 16th March 2023

1% cashback

Great account. Save 1% on everything I spend and in the current climate with prices rising its the little things like this that help to make a bigger difference. Reviewed on: 16th March 2023

Terrible Customer Service by email

They replied to my enquiry by email, giving F&Q link and saying if you cannot find your answer in F&Q, please call us. Do not use the email enquiry service. It is a time waste Reviewed on: 16th March 2023

Brilliant card Facility

No more carrying large amounts of cash while travelling, finally a card that gives you a fair daily rate with no hidden charges. First class service with instant withdrawal notifications and easy to track using their App. Top that with a cashback offer and I think that it's a perfect service Reviewed on: 16th March 2023

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