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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Chase current account used to be great with link boo...

Chase current account used to be great with link boosted saving account and cashback on everything but now the intrest rate is down and cashback only paid on essential. It still competative but not good as it used to be. Reviewed on: 19th April 2025

Relatively new customer.

Relatively new customer to Chase, but came highly recommended by several friends. So far it has been a very easy, straightforward experience. Reviewed on: 19th April 2025

It’s very easy to use it.

It’s very easy to use it. And you can earn the points Reviewed on: 19th April 2025

A really easy joining experience

A really easy joining experience and easy app to access and use Reviewed on: 19th April 2025

It was easy for me to open an account with Chase, I...

It was easy for me to open an account with Chase, I was kept informed all the way from start to finish. I have good things about Chase, hence I decided to open an account with the bank. It’s been smooth sailing. Reviewed on: 19th April 2025

New to me

I am still not using as it is still unclear to understand Reviewed on: 19th April 2025

Very simple to use apps clear on what they really...

Very simple to use apps clear on what they really mean Reviewed on: 19th April 2025

Efficient

The bank works perfectly fine and the app is always updated. Reviewed on: 19th April 2025

Great bank

Commotion is amazing very friendly with great help Reviewed on: 18th April 2025

Would be better if 1% wasn’t being reduced however,...

Would be better if 1% wasn’t being reduced however, definitely a nice to have Reviewed on: 18th April 2025

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