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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Great online bank

Really easy to navigate app and good incentives Reviewed on: 16th March 2023

Best incentives to bank with them

Chase provides the best saving rates and the 1% cashback incentivise you to use card instead of cash. App is better now, used to be a bit slow. Reviewed on: 16th March 2023

1% return per consumption is quite nice

I think card is quite useful when you paid at any time and get 1% return simultaneously, good exchange rate when use overseas as well. Reviewed on: 16th March 2023

Best new bank by far

Banking App and customer service are both excellent. Also, the rates for both savings and current balances have made the traditional banks sit up and take notice Reviewed on: 16th March 2023

Easy to use app - great bank extras

Love Chase - the app is very easy to use gives lots of info re spending, plus there’s rewards for rounding up. Reviewed on: 16th March 2023

5* Perks, app, service and approach

Took Chase when they were the only bank paying interest, now they do so much more. Great app. Amazing customer service via the chat feature. Benefits make it a winner. Only reason they don't get all the stars - want it to be a joint account! Reviewed on: 16th March 2023

Excellent

Great bank with options to round up your spending. Excellent cash back option. Reviewed on: 16th March 2023

Many useful tools

Good for savings and 1% cashback is great Reviewed on: 16th March 2023

Great features and customer support

Great features. Easy to open an account. Superb customer support. Reviewed on: 16th March 2023

Very generous and always helpful

Chase has offered the best rewards of any of my bank accounts and has always been helpful when I have come across any issues. Reviewed on: 16th March 2023

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