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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48988 reviews)

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4.94

Based on 48,988 reviews, last reviewed 21st Apr 2026

17884% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Recommended by my brother to move all my money into... Recommended by my brother to move all my money into when I sold my house in 2024 to get the best return on my money at the time. Everything was so st... Read more Reviewed on: 21st April 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48988)

1% cashback

Great account. Save 1% on everything I spend and in the current climate with prices rising its the little things like this that help to make a bigger difference. Reviewed on: 16th March 2023

Terrible Customer Service by email

They replied to my enquiry by email, giving F&Q link and saying if you cannot find your answer in F&Q, please call us. Do not use the email enquiry service. It is a time waste Reviewed on: 16th March 2023

Brilliant card Facility

No more carrying large amounts of cash while travelling, finally a card that gives you a fair daily rate with no hidden charges. First class service with instant withdrawal notifications and easy to track using their App. Top that with a cashback offer and I think that it's a perfect service Reviewed on: 16th March 2023

Great app, it was all so easy.

I love the app and the benefits. Absolutely no complaints in the 12 months I’ve been with them. I love the easy access savings as well. Reviewed on: 16th March 2023

Superb

Chase bank is superb. It offers cash back on everyday purchases which has been very welcome in the current economic climate. Using it abroad is easy and the exchange rate is good. Help is available when required. I have recommended to family and friends. Reviewed on: 16th March 2023

Easy to use

Card accepted everywhere and the roundup facility very good. Reviewed on: 16th March 2023

My most favourite bank ever!

Cannot fault it, great offers, great app, I lost my debit card and replacing it was so easy! Reviewed on: 16th March 2023

Excellent

Excellent savings. Account and cash back on current Reviewed on: 16th March 2023

Perfect Banking

Trouble free straightforward banking Reviewed on: 16th March 2023

Great rewards scheme.

The chase rewards scheme is very good, you can accumulate lots of extra money on the side for simply using chase! Reviewed on: 16th March 2023

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