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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

So easy to use

The App is brilliant and they are there for me 24/7 Reviewed on: 16th March 2023

Excellent bank

Always answers the phone, good interest rates on savings and cash back on debits. Best bank for customer services & interest Reviewed on: 16th March 2023

Banking simplified

Best banking app and customer service that I’ve experienced in a long time Reviewed on: 16th March 2023

1% cashback

Great account. Save 1% on everything I spend and in the current climate with prices rising its the little things like this that help to make a bigger difference. Reviewed on: 16th March 2023

Terrible Customer Service by email

They replied to my enquiry by email, giving F&Q link and saying if you cannot find your answer in F&Q, please call us. Do not use the email enquiry service. It is a time waste Reviewed on: 16th March 2023

Brilliant card Facility

No more carrying large amounts of cash while travelling, finally a card that gives you a fair daily rate with no hidden charges. First class service with instant withdrawal notifications and easy to track using their App. Top that with a cashback offer and I think that it's a perfect service Reviewed on: 16th March 2023

Great app, it was all so easy.

I love the app and the benefits. Absolutely no complaints in the 12 months I’ve been with them. I love the easy access savings as well. Reviewed on: 16th March 2023

Superb

Chase bank is superb. It offers cash back on everyday purchases which has been very welcome in the current economic climate. Using it abroad is easy and the exchange rate is good. Help is available when required. I have recommended to family and friends. Reviewed on: 16th March 2023

Easy to use

Card accepted everywhere and the roundup facility very good. Reviewed on: 16th March 2023

My most favourite bank ever!

Cannot fault it, great offers, great app, I lost my debit card and replacing it was so easy! Reviewed on: 16th March 2023

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