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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Problem solved within hours Wrong amount of Monies w...

Problem solved within hours Wrong amount of Monies were sent to my account It was sent back within hours Reviewed on: 17th February 2026

Well thought out

Very well thought out app and a great way of banking with lots of benefits and no hassle. Feels like being assisted to bank rather than old fashioned service Ive had from previous banks. Reviewed on: 17th February 2026

Had no problems at all

Had no problems. The app works perfectly Reviewed on: 17th February 2026

Chase from Day One

I opened a chase account when they first became available in the UK and have loved the experience! Their product offering has improved a lot over that time and the easy to use app makes for a great service Reviewed on: 17th February 2026

All good, however the ability to pay cheques in via...

All good, however the ability to pay cheques in via the app must be addressed Reviewed on: 17th February 2026

Easy to join, great savings interest just great all...

Easy to join, great savings interest just great all around Reviewed on: 17th February 2026

Never had any issues that weren't resolved quickly b...

Never had any issues that weren't resolved quickly by customer services, who were friendly and helpful Reviewed on: 17th February 2026

Great bank.

Great bank. Great app. Easy to keep track of payments. Reviewed on: 17th February 2026

Very slick operation.

Very slick operation. Great customer support. Reviewed on: 17th February 2026

Clear and concise.

I have found Chase a great banking service and the banking app is very useful and easy to use. Everything is clear and well set out. I have also called customer services on one occasion and had no issues getting through and getting instant advice. Reviewed on: 17th February 2026

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