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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (48790 reviews)

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4.94

Based on 48,790 reviews, last reviewed 22nd Feb 2026

108525% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Customer Service Called Customer service when trying to pay for a hotel booking which kept changing to dollars from sterling. Issue resolved seamlessly. Reviewed on: 22nd February 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

What is this award?

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48790)

Easy to use app

I have been with Chase bank for nearly one year now and I find the app very easy to use, and I like the 1% cash-back that comes with the account. Reviewed on: 16th March 2023

Best bank ever

I have been banking with high Street banks for a number of years, which was fine then comes along Chase Bank better banking ever customer focused they really care about there customers, I will never leave them. Reviewed on: 16th March 2023

Loved the 1% cashback. Very good incentive

Always had great experience and customer services are always very helpful and professional Reviewed on: 16th March 2023

Easy to use current account

Current account is very easy to use on the App. Good rewards for spending and linked to savings account with good interest rate. Easy to transfer between the two accounts and good security measures in place. Reviewed on: 16th March 2023

Great app and friendly helpful staff

The app is easy to use with efficient and helpful functions (far better than my HSBC app). Staff helpful and friendly so any issues resolved immediately. Reviewed on: 16th March 2023

Good rates and great service

1% cashback on most spending and a competitive instant access savings rate make Chase a good choice for me. On the rare occasions that I can't manage to do something, their customer service is great. The app is easy to use, even for an old-timer like me. Reviewed on: 16th March 2023

Great Bank love app features everything you could want

The chase app features are everything you could want in an online bank 1% Cashback loose change savings option interest paid on your money. The compensation plan to recommend someone was great rewarding people who helped others get all the advantages. Sad they took that part away. Reviewed on: 16th March 2023

Ease of use and many features

A seamless experience with Chase bank. The mobile app is really good and the cashback offers are a great addition to everyday banking Reviewed on: 16th March 2023

Great easy to use app

App very logical but best still, always easy to speak to a human when you need clarification Reviewed on: 16th March 2023

Fantastic bank

Simple services but very well delivered Reviewed on: 16th March 2023

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