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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (48790 reviews)

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4.94

Based on 48,790 reviews, last reviewed 22nd Feb 2026

108525% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Customer Service Called Customer service when trying to pay for a hotel booking which kept changing to dollars from sterling. Issue resolved seamlessly. Reviewed on: 22nd February 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

What is this award?

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48790)

Absolutely azing banking experience

Just so easy. Always updating interest rates etc and if you call customer services very helpful and knowledgeable Reviewed on: 16th March 2023

Excellent customer service and product

Excellent customer service and product. I have been totally impressed with this bank since I first joined. Thank you Reviewed on: 16th March 2023

Complete digital experience

Ease of access to services over the app is amazing Reviewed on: 16th March 2023

Great current account

Fantastic benefits to the current account with round ups and cash back what’s not to like. Reviewed on: 16th March 2023

Only bank that listens

Top banking only thing is the Web chat can be challenging Reviewed on: 16th March 2023

Very slick and easy. Plus good savings account

Started using Chase about a yr ago because they offered good savings account rates. Now I am using it as my main current account too. Reviewed on: 16th March 2023

Great experience

Bank account was really easy to set up. Cash back, round ups and savings accounts are really competitive. Customer service are excellent. Humans on the phone and text response really quick and helpful. Love it. Reviewed on: 16th March 2023

Amazingly Outstanding

Just super and sensational and an outstanding banking experience. So many good perks, and such great service! Reviewed on: 16th March 2023

Easiest sign up

Signing up to a chase account was very smooth. They offer one of the best interest rates on easy savers and have easily one of the best customer service around. Would highly recommend this bank! Reviewed on: 16th March 2023

Excellent app and use in operation

Find Chase excellent to use for my day to day banking and savings ease of use and functionality is very good Reviewed on: 16th March 2023

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