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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Fantastic service and app is so easy to use

I have nothing but good things to say about chase. Everything they do is efficient and easy and with great rates too! They are very customer focussed. Thank you chase Reviewed on: 16th March 2023

Brilliant bank!

Not had a problem with chase bank, no issues at all, fantastic overall experience. Thank you chase bank. Reviewed on: 16th March 2023

Best service

Never any issues getting things sorted never on hold and a brilliant customer service Reviewed on: 16th March 2023

What A Bank

So many features, 5% round up, 1% cashback, savings accounts with a good rate, real customer service and easy to use app and a stylish bank card…. Reviewed on: 16th March 2023

Well done Chase

Being able to Use my card abroad is such a bonus Reviewed on: 16th March 2023

Good customer service

Chase refunded disputed Lufthansa flight tickets which they failed to return Reviewed on: 16th March 2023

Absolutely azing banking experience

Just so easy. Always updating interest rates etc and if you call customer services very helpful and knowledgeable Reviewed on: 16th March 2023

Excellent customer service and product

Excellent customer service and product. I have been totally impressed with this bank since I first joined. Thank you Reviewed on: 16th March 2023

Complete digital experience

Ease of access to services over the app is amazing Reviewed on: 16th March 2023

Great current account

Fantastic benefits to the current account with round ups and cash back what’s not to like. Reviewed on: 16th March 2023

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