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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Innovative Digital bank

Best innovative digital bank & customer friendly app Reviewed on: 16th March 2023

The future of banking

Couldn’t be happier! Clean, functional, reliable app. Amazing service. Reviewed on: 16th March 2023

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Giant JPM behind a Neo bank

Using traditional banks is always a bad user experience. They are very old fashion and it takes a long time to have something new. In the other hand, Neo banks are great in terms of customer experience, but I wouldn’t trust all my savings to them, Chase is a combination of both - great mobile app and I feel safe with my money. Reviewed on: 16th March 2023

Chase are a great new bank with good rewards and a nice approaxh

I got chase when they came out and their rewards and referral program were unbeatable, support is good, functionality as a bank leaves a bit to be desired for traditional banking reliability such as applying for mortgages, open banking API’s for money managers and other financial aid and services, but support has been helpful but when it goes wrong you are limited to how you interact with them as it’s a app based bank if it goes wrong which it has for me support haven’t been able to solve it for whatever reason which is very concerning. App is nicely designed could have more functionality and the card is on point. Reviewed on: 16th March 2023

A bank for the people!

The cash bank on personal spend is an amazing incentive. The savings rate is good and the overall function of the app is very easy to use, quick and has never let me down. Reviewed on: 16th March 2023

Try it

Chase is a great bank with supportive and excellent customer service. The 1% cash back just made it even better and the saving account is just beyond expected. You don’t even need to make it your main if you’re not sure whether you want to commit, I use Lloyds along with chase. Reviewed on: 16th March 2023

Good

Good rewards and new exciting offers Reviewed on: 16th March 2023

Excellent bank

Since joining chase I’ve had nothing but an excellent experience,savings rates and incentives great too Reviewed on: 16th March 2023

Amazing banking

Absolutely brilliant, super friendly customer service and very easy to get started , brilliant banking Reviewed on: 16th March 2023

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