Write a review

Newsletter

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

View other Chase Bank products

4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Setting up my Chase Current account was easy and i r...

Setting up my Chase Current account was easy and i received my card within 2 working days. Enjoyed choosing the name/ style i want on my card Reviewed on: 17th April 2025

Cashback became lesser

I had the Chase account since this February because attractive by the cashback but Chase has changed the policy for the cashback which became lesser. Reviewed on: 17th April 2025

I love the app.

I love the app. It is so simple to use and very user friendly Reviewed on: 17th April 2025

Very smooth and enjoyable experience using chase.

Very smooth and enjoyable experience using chase. Reviewed on: 17th April 2025

Reliable bank

I started using Chase Bank this year. I'm quite happy with the account and the customer service provided. Also, I'm glad with the cash back system they have. Reviewed on: 17th April 2025

Customer Care, Services are top-notch

Regular banking functionality is up to the standard but what stands apart is that CHASE has managed to keep that personalised touch/human-human banking and confidence experience alive. Their online customer support function is quick and considerate. Reviewed on: 17th April 2025

Seamless digital banking.

Seamless digital banking, everything you need from a bank… Reviewed on: 17th April 2025

easy to open an account online by scanning document...

easy to open an account online by scanning document rather than posting it off. no absurd security levels. good interest rate on savings. received debit card promptly. app easy to use Reviewed on: 17th April 2025

Is just a great easy to use service

Is just a great easy to use service Reviewed on: 17th April 2025

Brilliant. They answer the phone. They help

They answer the phone. They are very helpful and have solutions unlike the high street banks. Reviewed on: 17th April 2025

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Student Current Account
from Lloyds Bank 4.16 from 6 reviews
FlexAccount
from Nationwide 4.62 from 1110 reviews
Freedom Current Account
from Danske Bank UK 4.09 from 2 reviews

Want to see more from Chase Bank?

Savings
from Chase Bank 4.83 from 23030 reviews
Credit card
from Chase Bank 4.81 from 383 reviews
Chase Protect
from Chase Bank 4.70 from 50 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub