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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Cashback became lesser

I had the Chase account since this February because attractive by the cashback but Chase has changed the policy for the cashback which became lesser. Reviewed on: 17th April 2025

I love the app.

I love the app. It is so simple to use and very user friendly Reviewed on: 17th April 2025

Very smooth and enjoyable experience using chase.

Very smooth and enjoyable experience using chase. Reviewed on: 17th April 2025

Reliable bank

I started using Chase Bank this year. I'm quite happy with the account and the customer service provided. Also, I'm glad with the cash back system they have. Reviewed on: 17th April 2025

Customer Care, Services are top-notch

Regular banking functionality is up to the standard but what stands apart is that CHASE has managed to keep that personalised touch/human-human banking and confidence experience alive. Their online customer support function is quick and considerate. Reviewed on: 17th April 2025

Seamless digital banking.

Seamless digital banking, everything you need from a bank… Reviewed on: 17th April 2025

easy to open an account online by scanning document...

easy to open an account online by scanning document rather than posting it off. no absurd security levels. good interest rate on savings. received debit card promptly. app easy to use Reviewed on: 17th April 2025

Is just a great easy to use service

Is just a great easy to use service Reviewed on: 17th April 2025

Brilliant. They answer the phone. They help

They answer the phone. They are very helpful and have solutions unlike the high street banks. Reviewed on: 17th April 2025

brilliant and easy.

brilliant and easy. find it really easy to manage my money and also the app is brilliant. Reviewed on: 17th April 2025

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