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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Innovative and user-friendly, with a great support f...

Innovative and user-friendly, with a great support function Reviewed on: 2nd April 2025

Best bank I’ve used by far .

Best bank I’ve used by far . Excellent app , excellent savings and benefits far exceeding most others . I use this primarily for spending but also have 2 excellent savings accounts Reviewed on: 2nd April 2025

Excellent customer service

Since opening my account with Chase, I have earnt money through cash back and savings, plus they also spotted fraudulent use straight away and changed my cardetails there and then to stop the fraudsters. Reviewed on: 2nd April 2025

Perfect for my needs

My Chase current account has been perfect for my needs. Easy to use the app helping me to transfer money, pay bills and pay for goods and services abroad at the correct exchange rates. This last feature has been particularly useful and makes life so much easier when on holiday or travelling. Reviewed on: 2nd April 2025

Very good service.

Very good service. Great savings ideas. Easy to use Reviewed on: 2nd April 2025

Great customer service.

Great customer service. Raise a query and it is very speedily replied to. Reviewed on: 2nd April 2025

Easy banking, internationally too

Easy banking, internationally too Reviewed on: 2nd April 2025

Chase is very easy to use and has great rewards

Chase is very easy to use and has great rewards Reviewed on: 2nd April 2025

for the most part my experience has been excellent b...

for the most part my experience has been excellent but very disappointed by the decision to change cashbank Reviewed on: 2nd April 2025

Top Dollar

Practical banking, app that makes banking so easy, a really professional bank. Reviewed on: 2nd April 2025

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