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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Fantastic bank

Great bank, great service & great & very friendly staff. Reviewed on: 17th April 2025

The bank communicates well fast,I wanted some inform...

The bank communicates well fast,I wanted some information and I chatted them,it’s was so easy Reviewed on: 17th April 2025

Verry good customer service and love the cards how t...

Verry good customer service and love the cards how they don’t show your card details in case you lose it Reviewed on: 17th April 2025

Surprisingly friendly and amazing

Chase has an amazing customer support I was unsure about how to do certain things with my account and then they got back immediately and solved the issue. Super friendly and even easy to understand Reviewed on: 17th April 2025

Good assistant.

Good assistant. Wheni need to check the bank transfer process, the service assistant gave me useful hand. Reviewed on: 17th April 2025

Very good customer service and offer an excellent ra...

Very good customer service and offer an excellent range of products Reviewed on: 17th April 2025

The best keep up the good work and more

The best keep up the good work and more Reviewed on: 17th April 2025

Still in early days but goos so far

Still in early days but goos so far Reviewed on: 17th April 2025

Chase is one of the best bank account I ever had, I...

Chase is one of the best bank account I ever had, I would like to say thank you. Reviewed on: 17th April 2025

Good service, great App

Easy to open account. Introductory cashback, easy to use App. Reviewed on: 17th April 2025

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